Legal

Privacy Policy

Last updated: November 11, 2026

This Privacy Policy explains how iSky Creative ("we", "us", "our") collects, uses and protects personal information when you visit www.iskycreative.com, contact us, or use our services. iSky Creative is located at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States.

1. Information we collect

Information you give us. Name, email address, phone number, company name and the content of your message when you use our contact forms, email us, call us or message us on WhatsApp.
Customer information. Billing details, account credentials and service configuration needed to provide hosting, server, development, AI or marketing services to you.
Technical information. IP address, browser type, device information, pages viewed and the date and time of your visit, recorded in standard server logs.

2. How we use information

To respond to enquiries and provide quotes.
To deliver, maintain, secure and support the services you purchase.
To send service notices, invoices and account messages.
To protect our website and infrastructure against abuse, fraud and security threats.
To comply with legal obligations.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

3. Cookies and analytics

This website works without advertising cookies. We may use essential cookies and privacy-respecting analytics to understand how the site is used. You can block cookies in your browser settings without losing access to the site.

4. Customer data on our infrastructure and AI systems

When you host websites, applications or data on our servers, or when we build AI systems that process your content, that data belongs to you. We process it only to provide the service and according to your instructions. We do not use customer data to train AI models. Where a project uses a third-party AI model provider, we tell you which provider is involved before work begins.

5. Sharing information

We share personal information only with service providers who help us operate our business (for example, data center, email, payment and domain registration providers), when required by law, or to protect our rights and the security of our services. Domain registration requires us to pass registrant details to the relevant registry or registrar.

6. Data retention

We keep enquiry messages for as long as needed to respond and maintain a record of our dealings with you. Customer records are kept for the duration of the service and for the period afterwards required for tax, accounting and legal purposes.

7. Security

We use technical and organizational measures such as encryption in transit, access controls and monitoring to protect personal information. No method of transmission or storage is completely secure, and we cannot promise absolute security.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict certain processing. Residents of US states with comprehensive privacy laws, including California, have rights to know, delete and correct, and the right not to be discriminated against for exercising them. To make a request, email [email protected]. We will verify your identity before acting on a request.

If the General Data Protection Regulation applies to you, our legal bases for processing are: performance of a contract, our legitimate interests in running and securing our business, compliance with legal obligations, and your consent where we ask for it. You have the rights described above and the right to lodge a complaint with your local data protection authority. Because we are based in the United States, your information will be processed in the United States.

10. Children

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last revised.

12. Contact

iSky Creative
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801, United States
Phone: Call us
Email: [email protected]